/roles — ROLE_426

Forward Deployed Engineer

Early-stage startup automating late-stage consumer debt recovery for creditors with AI agents

The role

COMP
$155K - $225K
EQUITY
0.1-0.7%
LOCATION
New York
WORKPLACE
On-site
EXPERIENCE
2 - 10 years
VISA
None, Visa transfers
STACK
NodeJS, TypeScript, React, AWS
INDUSTRY
Financial Services, AI, Fintech

The company

Early-stage fintech startup using AI agents to automate late-stage consumer debt recovery for creditors, from researching assets and pre-legal contact through lawsuits, liens, and wage garnishment.

STAGE
seed-stage
FUNDING
seed funding
TEAM
founding team of <10
FOUNDED
2024
BACKING
VC-backed

JD — the work

About the role

You would run enterprise customer implementations from start to finish for an AI debt recovery platform, pairing solid engineering with clear client communication. The company is a small, accelerator-backed team that has grown revenue quickly since launch and is aiming to roughly triple it. The role is on-site in New York, and you answer to your clients directly rather than to an internal manager.

What you'll do

  • Collect enterprise customers' requirements and run recurring calls guiding them through each implementation step
  • Configure and build AI agent deployments whose difficulty ranges from routine to very technically demanding
  • Talk with customers by email and phone to confirm the AI handles each scenario correctly, fixing issues in real time
  • Take clients live and make sure they see a clear return within their first month
  • Be fully accountable for each account, answering to the client instead of an internal manager

What they're looking for

  • At least 2 years of software engineering experience
  • Strong engineering skills paired with excellent written and spoken client communication
  • Experience with Node.js, TypeScript, React, and AWS
  • Willingness to work on-site in New York
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