The role
- COMP
- $180K - $220K
- EQUITY
- Competative Equity
- LOCATION
- San Francisco
- WORKPLACE
- On-site or Remote
- EXPERIENCE
- 1 - 10 years
- VISA
- None, Visa transfers
- STACK
- Python, AWS, PostgreSQL, TypeScript, Vector Database
- INDUSTRY
- Healthcare, AI
/roles — ROLE_98
Senior AI Engineer, Agentic Systems
Healthcare navigation company pairing Medicare patients with nurse advocates, supported by AI agents, who sort out scheduling, insurance claims, and medical bills
The company
Healthcare-advocacy service covered by Medicare — dedicated experts guiding patients through appointments, insurance, and medical bills.
- STAGE
- Series A-stage
- FUNDING
- $6M raised
- TEAM
- founding team of <10
- FOUNDED
- 2025
JD — the work
About the role
Own the loop that turns real patient interactions into better AI agents at a healthcare-advocacy company: voice AI handling calls to insurers and providers, autonomous care-coordination workflows, and the eval/RL pipelines that make every agent smarter with use.
What you'll do
- Launch and scale voice AI for patient activation and outbound calls
- Design agents orchestrating end-to-end workflows: equipment delivery, prior auths, care coordination
- Build real-time copilots for human advocates
- Build eval infrastructure measuring quality across every interaction
- Implement RL/feedback pipelines for continuous improvement from production usage
What they're looking for
- Experience building AI systems that improve with usage
- Voice/agent production depth
- Care about patient-outcome impact